Frequently Asked Questions

Orders and shipping

Where do you ship?
We currently ship to U.S. addresses. Standard shipping is free, and Express shipping is available for $8.00. Available options and the order total are shown at checkout before you pay.

When will my order arrive?
Processing and delivery estimates can vary by item and destination. Any available estimate will be shown before you complete your purchase. Delivery dates are estimates, not guarantees.

Will everything arrive in one package?
Some items may ship separately, so packages from one order may arrive at different times.

How do I track my order?
If tracking is available for your shipment, we will provide it through your order confirmation or shipping update.

Returns and issues

Can I return an item?
Please review our Refund Policy and contact us before sending anything back so we can provide instructions.

My item arrived damaged or incorrect. What should I do?
Email us at marvinstorerep@gmail.com with your order number, a description of the issue, and clear photos where relevant.

Contact

For help with an order or a product question, email marvinstorerep@gmail.com. Please include your order number when contacting us about an existing order.